Frequently Asked Questions

1. How do I get started with Maxx?

That's easy, to get started just click here to start your application.

2. What happens after I submit my application?

a. Once completed application and supporting documents are received
b. Approval within 24 hours
c. Once approved your file is built, your welcome kit is sent out
d. Tech support will help you or your provider download your terminal or software
e. Entire process can take from 1-4 days

3. If I need help, what number do I call?

a. For sales assistance, please call 888.647.7495
b. For merchant service, please call 888.647.7495

4. When will I be charged for my Merchant fees?

Last business day of the month

5. I need help understanding my bill, what do I do?

Feel free to call our support line at 888 647 7495

6. What credit cards will I be able to accept?

You can accept all major credit cards and debit cards. MasterCard, Visa, American Express, Discover, Diner's Club

7. How often will I receive the funds from my transactions?

Daily

8. Will I receive a statement?

Of course! We will send you a monthly statement - just like your bank.

9. If you have another question - submit it here